Honesty and Integrity in online commerce these days is a rare commodity. Experience is something that’s
even harder to find. With the aid of new technologies two-bit online shops are popping up everywhere,
and conducting business without concern for their customers.
I began my first online store in 2000, and after several successes, and of course several failures, I have
learned that although providing a good product at a great price is certainly important, it doesn’t nearly
contribute to the success of an online business as excellent customer service.
It’s always wonderful to see the culmination of experience come to a head in a business that incorporates
all that has been learned into its model. That is exactly what we have done here at Top Sleeping Bags. We
have an ultimate focus on customer service, with the belief that it’s not good enough to service our
customers a single time, but rather to provide such a great experience and product that they will come
back over and over.
I want to thank you for your visit today, and invite you to contact our support team if you have any
questions or feedback what-so-ever. Beyond that, please feel free to contact me personally with any
suggestions or comments at: David@topsleepingbags.com.
even harder to find. With the aid of new technologies two-bit online shops are popping up everywhere,
and conducting business without concern for their customers.
I began my first online store in 2000, and after several successes, and of course several failures, I have
learned that although providing a good product at a great price is certainly important, it doesn’t nearly
contribute to the success of an online business as excellent customer service.
It’s always wonderful to see the culmination of experience come to a head in a business that incorporates
all that has been learned into its model. That is exactly what we have done here at Top Sleeping Bags. We
have an ultimate focus on customer service, with the belief that it’s not good enough to service our
customers a single time, but rather to provide such a great experience and product that they will come
back over and over.
I want to thank you for your visit today, and invite you to contact our support team if you have any
questions or feedback what-so-ever. Beyond that, please feel free to contact me personally with any
suggestions or comments at: David@topsleepingbags.com.
David Sturgeon
President
Top Sleeping Bags
President
Top Sleeping Bags
Joel writes:
"Hi there.
Thank you for your great communication... I would definitely return as a customer or recommend you
to a friend because of the wonderful email communication.
This has been the best customer service experience I've had in a long time. Have a great day!
Respectfully,
Joel"
"Hi there.
Thank you for your great communication... I would definitely return as a customer or recommend you
to a friend because of the wonderful email communication.
This has been the best customer service experience I've had in a long time. Have a great day!
Respectfully,
Joel"
Customer Testimonials
Tom writes:
"Hello
Wanted to let you know that my purchase got here just fine. Your prices are so good, that I was a little
hesitant to buy from you since there are so many scam sites out there. You know the old phrase: 'If it's
too good to be true, then it probably is..'. But I couldn't find anything negative about your online store
on the internet and you know people would post it in a heartbeat if you weren't legitimate!
Thank you for all of your help and I couldn't be more pleased!!!!
Tom"
"Hello
Wanted to let you know that my purchase got here just fine. Your prices are so good, that I was a little
hesitant to buy from you since there are so many scam sites out there. You know the old phrase: 'If it's
too good to be true, then it probably is..'. But I couldn't find anything negative about your online store
on the internet and you know people would post it in a heartbeat if you weren't legitimate!
Thank you for all of your help and I couldn't be more pleased!!!!
Tom"
Philip writes:
"I scoured the web for days looking for a pair of quality sleeping bags and pads for my young son and I
this summer. Price is a large issue for our family, but I wanted quality products; during one of my
searches, I came across topsleepingbags.com. My first thoughts…this place is too good to be true, how
can they have the best prices when I never even heard of them before? After searching more,
contemplating and searching more… I decided to try topsleepingbags.com. Wow, thank you and WOW!
The transaction was flawless and topsleepingbags.com beat out the mega-outdoor web site prices. I
saved over $100.00 and received the Big Agnes bags and pads in 4 days after purchase…from Colorado
to Ohio!
Thank You!
Philip"
"I scoured the web for days looking for a pair of quality sleeping bags and pads for my young son and I
this summer. Price is a large issue for our family, but I wanted quality products; during one of my
searches, I came across topsleepingbags.com. My first thoughts…this place is too good to be true, how
can they have the best prices when I never even heard of them before? After searching more,
contemplating and searching more… I decided to try topsleepingbags.com. Wow, thank you and WOW!
The transaction was flawless and topsleepingbags.com beat out the mega-outdoor web site prices. I
saved over $100.00 and received the Big Agnes bags and pads in 4 days after purchase…from Colorado
to Ohio!
Thank You!
Philip"
Hilary writes:
"I was EXTREMELY pleased with my purchase and the purchase process through topsleepingbags.com
Originally, when finding the website, I was skeptical. It looked like a small outfit, I could not find any
online reviews, and the prices were low. I had a computer savvy friend look at the site and was told that
the fact they were a Yahoo! Merchant and I had the option to pay using PalPal were good signs.
I place my order for a Big Agnes Lost Ranger sleeping bag with the rush UPS Ground service. My
order was shipped the same day I placed the order on April 30th and received it on May 5th. While the
shipping options were a little pricier for speedier delivery (FedEx) the price I paid for the sleeping bag
with the shipping was still lower than competitors' prices for the sleeping bag sans shipping.
I had the opportunity to speak with one of topsleepingbag.com's customer service agents and when I
called there was no automated switchboard, an individual picked up who was both helpful and
courteous--a rare combination when calling any business in this day and age.
Needless to say, I am absolutely thrilled with topsleepingbags.com. I got the sleeping bag I wanted for a
great price and the service was exceptional. I'm looking forward to purchasing more camping gear in the
future!"
"I was EXTREMELY pleased with my purchase and the purchase process through topsleepingbags.com
Originally, when finding the website, I was skeptical. It looked like a small outfit, I could not find any
online reviews, and the prices were low. I had a computer savvy friend look at the site and was told that
the fact they were a Yahoo! Merchant and I had the option to pay using PalPal were good signs.
I place my order for a Big Agnes Lost Ranger sleeping bag with the rush UPS Ground service. My
order was shipped the same day I placed the order on April 30th and received it on May 5th. While the
shipping options were a little pricier for speedier delivery (FedEx) the price I paid for the sleeping bag
with the shipping was still lower than competitors' prices for the sleeping bag sans shipping.
I had the opportunity to speak with one of topsleepingbag.com's customer service agents and when I
called there was no automated switchboard, an individual picked up who was both helpful and
courteous--a rare combination when calling any business in this day and age.
Needless to say, I am absolutely thrilled with topsleepingbags.com. I got the sleeping bag I wanted for a
great price and the service was exceptional. I'm looking forward to purchasing more camping gear in the
future!"
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